Welcome to Jimmy’s Plumbing & Repair, Inc
336-431-1930

CUSTOMER SATISFACTION SURVEY
* Customer Name
*  Address 1
Address 2
* City
* State
* Zip Code
* Contact Phone
* E-mail Address
* Employee Name	NA Tim Charlie Torin Jimmy Phillip Chris
* How did you hear about us?	Other Previous Customer Referral Yellow page ad Seen one of our trucks
* When you called did you speak to someone or our machine?	NA Person Machine
* If you spoke to our machine did someone call you back in a reasonable time?	Yes      No
* Were you there when your service man arrived?	Yes      No
* Did your service man arrive within 20 minutes when promised?	Yes      No
* Did your service man greet you properly?	Yes      No
* Did your service man explain the problem and repairs he made?	Yes      No
* Were you satisfied with the repairs he made?	Yes      No
* Did your service man leave your job clean as it was prior to repair?	Yes      No
* Did the repair cost run	NA Less than expected About what you expected More than expected
* Overall how would you rate your experience with us?	NA Very Satisfied Satisfied Somewhat satisfied Dissatisfied
* Would you use our services again in the future?	Yes      No
* Would you recommend our company to another person or business?	Yes      No
Other Comments
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